Terms of Service

Effective Date: November 11, 2025 | Last Updated: November 11, 2025

Welcome to All Web, LLC ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Services Provided

All Web, LLC provides digital marketing services, AI automation solutions (including AI voice assistants), website development, marketing consulting, and related technology services ("Services"). Specific service details, deliverables, timelines, and pricing will be outlined in individual service agreements or proposals.

2. Acceptance of Terms

By using our website, signing a service agreement, or engaging with our Services, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date.

3. Eligibility

You must be at least 18 years old and have the legal authority to enter into binding contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.

4. User Accounts

Some Services may require you to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

You agree to provide accurate, current, and complete information when creating an account.

5. Payment and Fees

Pricing: Service fees are outlined in individual proposals or service agreements. All prices are in U.S. Dollars unless otherwise specified.

Payment Terms:

• Setup fees and deposits are due before work begins unless otherwise agreed in writing
• Monthly or recurring fees are billed in advance
• Invoices are due within the timeframe specified (typically net 15 or net 30 days)
• Late payments may incur a fee of 1.5% per month (or the maximum allowed by law)

Payment Methods: We accept credit cards, ACH transfers, and other payment methods as agreed upon.

6. Refunds and Cancellations

Setup Fees: One-time setup fees are generally non-refundable once work has commenced. Refunds may be considered on a case-by-case basis if services have not been delivered as agreed.

Monthly Services: Clients may cancel monthly or recurring services with 30 days' written notice. No refunds will be issued for partial months.

Disputes: If you believe you were charged in error or are dissatisfied with services rendered, please contact us within 30 days to resolve the issue before initiating a chargeback.

7. Service Delivery and Timelines

We will make reasonable efforts to deliver Services within the agreed-upon timelines. However, timelines are estimates and may be affected by factors beyond our control, including:

• Client delays in providing necessary materials, access, or approvals
• Technical issues or third-party service outages
• Changes to project scope

We are not liable for delays caused by such factors.

8. Client Responsibilities

You agree to:

• Provide timely access to necessary accounts, systems, and information
• Respond to requests for feedback, approvals, and materials within reasonable timeframes
• Ensure that all content, materials, and information you provide comply with applicable laws
• Not use our Services for any illegal, harmful, or unethical purposes

9. Intellectual Property

Client-Provided Content: You retain ownership of all content, materials, and intellectual property you provide to us. You grant us a limited, non-exclusive license to use such materials solely for the purpose of delivering the Services.

Deliverables: Upon full payment, you receive ownership of custom deliverables (e.g., website content, marketing materials) created specifically for you. However, we retain ownership of:

• Proprietary tools, software, frameworks, and methodologies
• Pre-existing materials and templates
• Any work product created before full payment is received

Third-Party Tools: Some Services may involve third-party software or platforms (e.g., AI tools, marketing automation software). Your use of such tools is subject to their respective terms and licenses.

10. Confidentiality

We agree to keep confidential any proprietary or sensitive information you share with us during the course of our engagement. You agree to do the same with any proprietary information we share with you.

11. Warranties and Disclaimers

We strive to provide high-quality Services but make no guarantees regarding specific outcomes, results, or performance metrics (e.g., website traffic, lead generation, sales conversions).

Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Uninterrupted or error-free operation
• Specific business outcomes or ROI

12. Limitation of Liability

To the fullest extent permitted by law, All Web, LLC and its owners, employees, and contractors shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from third-party services, software, or platforms

Our total liability for any claim arising from or related to the Services shall not exceed the total amount paid by you for the Services in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless All Web, LLC from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Services
• Your breach of these Terms
• Your violation of any law or third-party rights
• Content or materials you provide

14. Termination

Either party may terminate services with written notice as outlined in the applicable service agreement. Upon termination:

• You remain responsible for payment of all fees incurred prior to termination
• We will provide deliverables completed up to the termination date (subject to payment)
• Access to tools, platforms, or services may be discontinued

We reserve the right to suspend or terminate your access to Services immediately if you violate these Terms or engage in fraudulent or harmful conduct.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles.

Dispute Resolution: Any disputes arising from these Terms or our Services shall be resolved through:

1. Good faith negotiation between the parties
2. If unresolved, binding arbitration in accordance with the rules of the American Arbitration Association
3. Arbitration shall take place in Atlanta, Georgia

You agree to waive any right to participate in class action lawsuits or class-wide arbitration.

16. Third-Party Services and Links

Our Services may integrate with or link to third-party platforms, tools, or websites. We are not responsible for the content, privacy practices, or terms of service of such third parties. Your use of third-party services is at your own risk.

17. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy. By using our Services, you consent to our data practices as described in the Privacy Policy.

18. Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We are not liable for any modifications, suspensions, or discontinuations.

19. Entire Agreement

These Terms, together with any service agreements, proposals, and our Privacy Policy, constitute the entire agreement between you and All Web, LLC regarding the Services and supersede any prior agreements or understandings.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

21. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

22. Contact Information

By using our Services, you acknowledge that you have read and agree to these Terms of Service.